Pillog

Overview

Many people take medications or supplements daily. But staying consistent, especially for those with chronic conditions or new treatments—can be overwhelming. Pillog is a mobile app designed to help people to manage their medication schedules with peace of mind, ultimately increasing medication adherence rates and health outcomes.

Duration: May-June 2022

Responsibility

Research
UI/UX
Prototyping
User Testing

Award

Nominated for the UX Design Awards 2023 — International Design Center Berlin (IDZ)

Problem

Back in 2020, I was diagnosed with a health condition that required surgeries. My past experience of being a patient inspired me to solve health challenges with UX.

Brief

Design a mobile app for young adults, so they remember taking medications on time and personalize their schedules easily.

Challenges

1. Deliver a solution to a challenging healthcare problem

2. Identify and prioritize opportunities

3. Define the scope for the first MVP

Success Metrics

At the beginning, I identified three key metrics to measure and evaluate the success of the product solution.

Research

By conducting quantitative and qualitative research, I discovered the underlying problems and frustrations when it comes to medication reminders, management, and scheduling. During the interviews, the conversations with the participants provided valuable insights that drove my design solution.

Goals

To understand common challenges young adults/patients face in their journeys. In addition, to identify any frustrations and struggles when people skip any meds throughout the day.

Upon research, most participants would love to set up medication reminders easily, take the right pills on time, and get concise drug information when needed.

Persona

There are two types of personas based on the research. For this MVP, I focused on users like Hetty Tylor who has ongoing health conditions and takes medications regularly.

Competitive Audit

In order to gain insights into the digital products that are designed to help people with their medication scheduling, I evaluated 4 mobile apps as shown in the following.

MVP

Pillog’s primary features allow users to customize medication schedules, track daily progress, receive reminders, and retrieve drug information easily. The MVP focuses on the onboarding experience and medication reminder setup flow for new users—ensuring it is intuitive, quick, and personalized.

System: iOS only

Information Architecture

The IA shows the overall structure of Pillog. Working on this framework allowed me to plan where the key functions live on the app and help users complete their medication tasks.

Ideation

Sketches highlight the primary user flow, navigation, and CTAs—including features of reminder, pill identifier, and flexible scheduling.

Usability Testing

Based on the usability tests, there were three major themes around Home Screen, Pill Identifier, and Reminder Setup.

Final Deliverables

Based on the insight, I reorganized the structures of the home screen and made a few additional modifications regarding the product's functionality. The final design of the app, along with interactive prototypes, will be displayed below.

Impacts

2023 Global UX Design Award: Nomination.

Medication Adherence: Streamline the medication reminder setup and improve adherence.

Feasibility: The app was designed to shape the future of digital health.

Takeaways

Task Completion and Activation: All participants successfully completed the key feature flows and activated the core functionality.

Positive Feedback: Users expressed excitement about Pillog and looked forward to using it.

Iterative Design: Early usability testing played a key role in shaping thoughtful, user-centered design decisions.

Overall, it was a rewarding experience to work on a project that aligns with my values, and I look forward to bringing Pillog to life in the near future.